Refund & Cancellation Policy

ZerodayLearn is a digital product. The moment your payment succeeds, your paid plan is activated and the full catalogue, walkthroughs and Academy are unlocked immediately. Because that access is delivered to you straight away, all payments are non-refundable — this applies to your first payment and to every renewal, whether or not you have used the platform during the period.

We keep a generous free tier and publish exactly what every plan includes so you can evaluate ZerodayLearn fully before paying. Buying a plan confirms that you have done so and accept this policy.

You can cancel at any time, with no cancellation fee. Either manage your subscription from your account settings, or email support@zerodaylearn.com and we will cancel it for you.

Cancelling stops your subscription from renewing. You keep full access to your paid plan until the end of the billing period you have already paid for; after that, your account moves to the free tier. Cancelling does not refund the current or any past period, and we do not pro-rate unused time. To avoid the next charge, cancel before your renewal date.

The one thing we always put right is a billing mistake. If you were charged twice for the same period, charged after you had already cancelled, or charged an amount that is clearly wrong, that is not covered by the no-refund rule above — it is an error, and we will refund the incorrect amount. Email support@zerodaylearn.com from the address on your account before raising a dispute with your bank, and we will verify and sort it out quickly — usually within a couple of business days. Approved corrections are returned to your original payment method.

Nothing in this policy removes or limits any refund or cancellation right you have that cannot be waived under the mandatory consumer-protection law of your country — including, for customers in India, your rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Where such a law gives you a right we have not described here, that law prevails.

We may update this policy from time to time. The version in force when you make a payment is the one that applies to that payment. When we make a material change we will update the “Last updated” date above.

Questions about billing, cancellations or a charge you don’t recognise? Email support@zerodaylearn.com and we will help.